FAQs

FAQ

You can register your SteriShoe® sanitizer by logging into My Account, and selecting 'Register Your Device' .

The SteriShoe® sanitizer comes with a limited one year warranty against defects in materials or workmanship. To see the full warranty, click here.

1-2 treatments with the SteriShoe® sanitizer should be sufficient to initially eliminate the odor causing bacteria from your shoes. We recommend using the SteriShoe® sanitizer after each time you wear a pair of shoes. Daily use guarantees that you always put your feet into a clean pair of shoes.

Ultraviolet light can be harmful if you look at it or bring it close to your skin. For these reasons, we have designed safety features into our SteriShoe® sanitizers to prevent the lamp from lighting when it is not enclosed in a shoe. Please refer to the Instruction Manual for your specified model for troubleshooting tips on how to overcome the safety features. You may also click here for more information.” *I would like the link to take them to the “Instruction Manuals” tab. But I would like the tab updated to “Instruction Manuals/Troubleshooting” to be more clear. The manuals do contain troubleshooting steps.

Plastic absorbs UVC and renders it ineffective. Our SteriShoe sanitizers are designed to be as open as possible to provide direct UVC exposure to the shoe interior. We are aware of other ultraviolet shoe deodorizers that have the lamp almost completely encased in plastic; the plastic in these products blocks almost all the UVC light from reaching the inside of the shoe.

SteriShoe sanitizers are the only product that has been awarded a Seal of Acceptance from the American Podiatric Medical Association for cleaning the inside of shoes. It is also the only product clinically proven to destroy harmful germs inside shoes that can cause foot infections and shoe odor (as published in the Journal of the American Podiatric Medical Association)

Everyone should, but especially people who have an active foot infection, are immune-compromised, people with stinky shoes and feet and anyone else that wants to be proactive about the health of their feet.  .

Think about it, you wash your clothes, you dry clean your clothes, but what do you do to the inside of your shoes? Considering that human feet sweat up to half a pint (that’s 8 ounces!) per day, it’s good hygiene to clean the inside of your shoes.

Unfortunately, people who have diabetes need to be very proactive about their foot health. One study has shown that people who have diabetes are over 150 times more likely to require an amputation if they develop a foot infection.

People with nail fungus and athlete’s foot are potentially reinfecting themselves when they put their shoes on. The SteriShoe® sanitizer is proven to destroy the fungi that cause nail fungus and athlete’s foot.

Shoe odor is a byproduct from certain bacteria. The SteriShoe® sanitizer is designed to destroy these bacteria inside shoes.

The SteriShoe® sanitizer is applied to the smelly shoes only. Just like you wash your socks, you need to clean your shoes. The offensive shoe smell is an indication of odor-causing bacteria living in your shoes. The SteriShoe® sanitizer eliminates up to 99.9% of odor causing bacteria in shoes. Sanitizing the inside of your shoes is a great way to provide a cleaner and healthier environment for your feet.

In clinical studies, shoes are largely believed to be a major cause of foot infections because they are a reservoir for microbes that cause foot infections. This includes the spores and microbes that cause toenail fungus (Onychomycosis). The SteriShoe sanitizer is a clinically proven, safe and easy to use method to sanitize your shoes. Sanitized shoes should reduce exposure to the microorganisms that cause foot infections.

Insert your SteriShoe® sanitizer into your shoe, place in shoe bags provided, and press the on button. The SteriShoe® sanitizer will run for 15 or 45 minutes, depending on the model, and then a timer will automatically turn it off. It’s that simple. Click *here* to see the instruction manuals for the SteriShoe® sanitizer.