Frequently Asked Questions
What safety features does the SteriShoe® sanitizer have?
Ultraviolet light can be harmful if you look at it or bring it close to your skin. For these reasons, we have designed safety features into our SteriShoe® sanitizers to prevent the lamp from lighting when it is not enclosed in a shoe. Please refer to the Instruction Manual for your specified model for troubleshooting tips on how to overcome the safety features. You may also click here for more information.” *I would like the link to take them to the “Instruction Manuals” tab. But I would like the tab updated to “Instruction Manuals/Troubleshooting” to be more clear. The manuals do contain troubleshooting steps.
Who is authorized to sell SteriShoe products?
Authorized sellers of SteriShoe products include; www.sterishoe.com, phone orders at 866-686-7463, Amazon, and Partner Doctor Podiatrist Offices across the country. If you have purchased a unit from any other seller, they are not authorized to sell our products at this time, and your unit is not eligible for any warranty services. *eBay is NOT an authorized seller of SteriShoe products.
